Ways to Contact Us

Phone Support

803-951-1690

You can contact us during normal business hours, 8:00 AM to 6:00 PM, Mon. – Fri.
Outside normal business hours only C3 members will receive phone support.

Email Support

support@techguide.net

48 hour response time for non C3 members and up to 1-2 hours for Preferred Plus members.

Text Support

803-951-1690

Texting: only available to 803-951-1690 during normal business hours or after hours and weekends for Preferred and Preferred Plus Plan Members